We have adult & child rental skates available for $7 on a first-come, first-serve basis. If you have your own skates or blades, we recommend you bring them.

We do not offer roller blades - only quad roller skates!

You can buy tickets online at xanadu.nyc/cal. Tickets are also available for purchase at the door, subject to capacity. If the event is sold out, tickets will not be available at the door.

Please contact j.buckley@xanadu.nyc to chat with our programming team.

No, you are not permitted to bring your own food and drink. Please bring a refillable water bottle to refill at our water refill stations. We have a full bar and concession stand filled with all the libations you could possibly need.

We have lockers available for rental, as well as various hooks and cubbies around the space.

Coat check will be available during large capacity shows.

You can rent a booth by contacting events@xanadu.nyc and describing the evening you’d like to reserve a booth for as well as your party size.

Yes! Email events@xanadu.nyc

There is no smoke or e-smoke permitted in the venue.

There is a designated outdoor smoking area during select evenings.

Please contact info@xanadu.nyc or come to Xanadu during regular business hours and we will help you to the best of our ability.

• We are a 21+ venue unless otherwise stated. Please check the event description on Dice to verify the age requirement for the event you’re interested in. 

• All shows require a valid government-issued photo ID or passport to enter.  The ID must be issued by the commissioner of motor vehicles, federal government, any United States territory, commonwealth or possession, the District of Columbia, a state government within the United States or a provincial government of the dominion of Canada. Alternatively, a valid passport issued by the United States government or any other country can be used. We DO NOT accept any photographs of IDs or passports, nor do we accept expired IDs. If necessary, we may request a second form of ID.

• For events that are 16+ or 18+, all under age guests must be accompanied by a legal guardian, and both parties must have tickets and a physical photo ID.

•  All Ticket Sales Are Final: This means that once you purchase a ticket, it is non-refundable unless the event is canceled or rescheduled by the event organizer.   

• Event Details Are Subject to Change: Event details such as the lineup, start time, set times, and stage may change without prior notice. These changes can occur due to circumstances beyond our control.  

• Postponement: If an event is rescheduled ticket-holders typically have two options: 

  • Option (a): Keep their ticket, which will be honored at the rescheduled date. 

  • Option (b): Request a refund within 7 dates of the event being rescheduled   Notification of Postponemet: If an event is postponed, ticket holders will receive an email about the new show date.

• Full Cancellation: If an event is canceled entirely, ticket refunds will be processed automatically. However, it may take up to 7 business days for the refund to be processed.

We are only open on an events basis, please refer to our calendar for our full list of skate sessions, live shows, and club nights.

We do not offer valet parking nor do we have a parking lot, but there is street parking located around the venue.

General admission guarantees entry to the venue.

On Xanadu Club Night, there is a skate session from 7-10pm. At 10pm, the rink closes for skating and opens for dancing.

The majority of our live events are not skating events. Sometimes we have skate sessions with live music accompaniment, but that would be explicitly stated in the event details. 

We have pre-show skate sessions prior to most of our non-skating live shows from 6-8pm.

We welcome all bodies in our space. All entrances and spaces within the venue are single-level and there is a wheelchair / mobility aid accessible ramp at the main entrance. Strobe lights may be used during performances and parties.

Please email info@xanadu.nyc when you purchase a ticket for a Xanadu event to discuss your needs and ensure proper accommodations.

Email us at info@xanadu.nyc!